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First Source VA is transitioning to a new computer system over the next two weeks. As a result, you may experience delays in receiving your online orders. In an effort to minimize these challenges, we are utilizing extra staff and shifts. We have been told but want to caution you as we validate our new system the potential for longer lead times may be needed for order processing. We apologize for the inconvenience and thank you for your patience and your business.

· Credit Card information you previously supplied to First Source was encrypted for your protection and therefore cannot be converted to our new system. You will be asked to provide credit card information when you place your first order to be entered into our new system.

· A customer may have multiple cards on file; however only one card will be designated as the a default card. The default card will be used for all orders (including seasonal orders) unless you request another card be used.

· Your credit card will be used to preauthorize the order amount plus freight and accessorial charges if applicable. This means the funds will be held against your credit card limit available at the time you place your order until it ships and invoices. (Seasonal orders will not be pre authorized until seasonal shipping begins)

· First Source accepts Visa, MC and Discover cards only.







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